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Human Capital Office invites internal and external applicants for the position of Administrative & Academic Support Officer at the Office of Academic Support & Progress (OASP)
Reporting Line : Assistant Dean for Academic Support & Director of Enrollment Strategy.
Job Overview:
While assisting the A. Dean for Academic Support and Director of Enrollment Strategy in major administrative tasks, the Administrative & Academic Support Officer contributes to the delivery of effective academic support and broad orientation to students and visitors (parents mainly) and gets involved in the daily academic support activities scheduled in the office calendar.
The administrative & Academic Support Officer duties and responsibilities include scheduling meetings and appointments within the office, being the front and first contact of students and visitors; and providing general administrative support to the office employees.
Main Responsibilities :
▪ Coordinates the OASP activities according to the work calendar for each semester/session,
▪ Oversee and support all administrative duties in the office and ensure that the office is operating smoothly,
▪ In charge of office supplies inventory and place orders as necessary and ensure that all items are invoiced and paid on time,
▪ Perform receptionist duties: Greet visitors and answer direct phone calls,
▪ Draft, type, and format a variety of correspondence (including emails, letters, faxes, memoranda, etc.),
▪ Control action on all incoming and outgoing office correspondence and communications,
▪ Verify different documents that need to be signed by the A. Dean for accuracy of information, content, and the language before submission,
▪ Process and follow up the office budget and ensure accurate and timely reporting/ provide a monthly situation,
▪ Process all purchasing requests using the actual information system SAGE with the necessarily follow up,
▪ Work on the proposed budget both operational, capital, and strategic,
▪ Coordinate with the units under A. Dean and consolidate sections needed for the development and the delivery of the mid and annual Activity Report.
▪ Write minutes and design presentations.
▪ Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research/benchmark, and creating reports.
Tasks related to the Academic Support activities oriented to students :
▪ Provide a frontline support service, in identifying and resolving student issues, and where specialist service interventions have been identified, to ensure that the necessary referrals are made efficiently and professionally to the Counselling Team, Student Support Services, other
departments/schools where applicable,
▪ Connect with new admitted students through the online pre-orientation (disseminate the modules and follow up on students’ completion of the program)
▪ Assess students’ academic needs, connect them with the appropriate resources, and provide follow-up for ongoing support as needed,
▪ Schedule appointments with students and make the necessary follow-up on implementing the designed activities,
▪ Liaise with faculty, staff, and other University stakeholders on a wide range of academic support matters.
▪ Prepare and disseminate a range of information and guidance materials for students via a variety of media, including face-to-face, telephone, paper, and online.
▪ Assist in the organization of academic support workshops for students who have been identified as academically “at-risk”.
▪ Collect and review feedback from students by appropriate means, as part of the unit continuous quality improvement plan,
▪ Collect feedback regarding academic performance and other issues that put students on academic suspensions or dismissal when they appeal the decisions,
▪ Plan in-house or off-site activities, like seminars for students, celebrations, advising sessions with students and faculty, and conferences
Qualification and Professional Experience:
• Education: Bac + 3/4, in management, business administration, communication or similar.
• Experience: At least 2-3 years in an administrative or support role, preferred, with familiarity with university environments and student needs.
Personal and Behavioral characteristics:
Skills :
▪ Good knowledge of administrative, procedures, and systems such as word processing, technical/professional writing, managing files and records and other office procedures and terminology.
▪ Good knowledge of principles and practices for providing customer service.
▪ Knowledgeable about all academic programs.
▪ Knowledgeable about all academic regulations and policies.
▪ Knowledgeable about statistical analytics.
▪ Knowledgeable about all support services that work toward student success.
▪ Ability to deliver quality customer services, with the demonstration of a strong understanding of how to
respond to differing students’ needs
▪ Good organizational and time management skills.
▪ Good communication skills for liaising with internal stakeholders in different units.
▪ Good interpersonal skills.
▪ Committed to working as part of a team.
Deadline: October 31, 2024, at midnight.
Qualified applicants are invited to submit a letter of application and a CV to: recruitment@aui.ma, specifying "Administrative & Academic Support Officer " in the subject.
The Human Resources Office invites internal and external applications for the position Faculty Relations and Academic Operations Officer in the School of Social Science Arts and Humanities (SSAH).
Reporting Line: Dean of SSAH
Position Description Summary:
Support the Dean and the Coordinator of Faculty and Staff Affairs as requested on all matters pertaining to faculty
recruitment, hiring, onboarding, scheduling, service, evaluation, curriculum development, professional training and
development, needs, and conflicts.
Main Duties:
Faculty & Staff Affairs (75%)
Faculty Recruitment and Hiring :
• Initiate faculty hiring process according to a timeline
• Assist coordinators and chairs in job announcements
• Hiring committee support
• Ensure compliance with best practices
• Organize interviews and teaching presentations
• Faculty hiring process [receiving applications, acknowledging receipt, forwarding them to the hiring committee,
providing necessary information to shortlisted candidates, and assist in the interview phase when required]
Faculty Induction and Contracts :
• Responsible for logistics: Arrange accommodation and transportation to new hires and follow up with HCD,
Registration, and ITS for creation of their accounts.
• Assign an appropriate and equipped office for the new faculty.
• Ensure course assignments adhere to contractual obligations
• Reviewing new and old contracts and keeping them up to date.
Preparation to teach
• Liaise with CLE and IT
• Arrange space and learning resources
• Order instructional materials with the bookstore and get faculty ready to teach.
• book orders
Appraisal and Evaluation
• Keep complete updated files of part-time and full-time faculty and provide accurate information at all times.
• Ensure compliance with new appraisal processes.
• Contract renewal follow up: inform the faculty concerned about the procedure and ask them to fill in the appropriate
form and send it to SHSS
• Coordinator with the FEC chair to share the collected files from the faculty concerned.
• Make sure the evaluation files are signed by all FEC Members, the concerned faculty, the School Coordinators, the
Dean, and then send them to the VPAA Office.
• Keep an updated and accessible calendar of faculty evaluation and sabbatical, etc.
• Coordinate with the FEC chair to ensure smooth submission of files and portfolios
• Devise an effective mechanism for submission and sharing and ensure it is followed.
• Provide support to faculty undergoing this process.
• Keep complete faculty personnel records
• Support use of faculty portfolio platform.
• Share student evaluations of faculty with Dean.
Service, Governance, and Working Groups
• Conduct faculty elections as needed.
• Keep database of working group minutes and records of faculty service commitments and fulfillment
Professional Development
• Follow up on conference opportunities, attendance, and required administrative paperwork they may require.
• Faculty Development fund projections annually
• Ensure conduct of the faculty development fund allocation process
• Offer support for Research activities and grants.
Dean’s Office (25%)
• Support Dean’s daily engagement with faculty affairs.
• Ensure accuracy of outlook calendar for SSAH where the academic calendar is concerned. Send reminders to
faculty to meet academic calendar deadlines.
• Faculty leaves and absences
• faculty-related data for dashboard
• update online Faculty Guide, align with Student Guide.
• Facilitate preparation and processing of faculty-initiated purchase orders, invoices, reimbursements in a timely
fashion, with efficient follow-up and communication with all involved. Develop a process and timeline, share it
with all, and follow it.
• Update subscriptions and learning-related materials in a timely way. Follow a schedule.
• Assist in preparing the SHSS budget on behalf of faculty needs. Use historical data to project faculty development
needs for budgets.
• Advise the dean on school expenses, budget utilization, and possible sources of funding.
• Assist dean in organizing board of studies for programs and cluster.
• Assist dean in pursuing new program development and faculty proposals and needs for training and
development.
• Facilitate faculty engagement at all levels.
Knowledge and skills:
• Extensive experience with procedures and personnel in a university setting.
• Attunement to faculty needs, and experience of solving faculty and student problems according to procedures.
• Organization: Able to efficiently and effectively manage the faculty recruitment, onboarding, evaluation,
advancement, and governance process, ensuring timelines and logistics are adhered to.
• Collaboration: Able to work closely with coordinators, chairs, and committees to facilitate all processes in the
Dean’s Office.
• Communication: Maintain clear and timely communication with new hires regarding logistics, contracts, and
teaching preparation, book orders, faculty needs.
• Attention to Detail: Keep accurate and updated records for faculty evaluations, contracts, and personnel files.
• Supportiveness : Provide ongoing assistance to faculty in professional development, research activities, and
navigating appraisal processes.
• Proactivity: Anticipate faculty needs, facilitate engagement, and ensure compliance with administrative processes
and deadlines pertaining to faculty duties, obligations, and responsibilities. \
• Database development and management.
• Fluency with Microsoft Suite, including a knack for automation and digitization.
• Trilingual proficiency, with excellent composition skills, to be the key members of the Dean’s Staff.
Education and professional certifications:
Required: Bachelor’s degree with 5 years of experience or Master’s degree with 2 years
Preferred in: Any field, preferably one related to the school’s areas of focus.
Deadline: November 17, 2024
Qualified applicants are invited to submit a cover letter and a CV to: recruitment@aui.ma, specifying
"Faculty Relations and Academic Operations Officer" in the subject.
The Human Resources Office invites internal and external applications for the position of Program Manager in the School of Social Science Arts and Humanities (SSAH)
Reporting Line: Dean of SSAH
Position Description Summary:
Administrative oversight of academic programs, policies, procedures, catalogue, and course offerings; central point of contact for admissions, registrar, and financial aid in relation to prospective, incoming, and outgoing students and alumni; and control and management of institutional research and reporting.
Main Duties:
Position Details Academic Offerings (15%)
• Contribute to the preparation and coordination of schedules and class offerings
• Provide required and requested data, within a reasonable timeframe, to the Coordinator of Studies, and to the Dean, on course needs of programs and the student body.
• Communicate any updates regarding course offerings to students in a timely manner.
• Provide assistance to the Coordinator of Studies to identify and work out time conflict issues, where course scheduling is concerned.
• Coordinate with the Student Relations Liaison to oversee the process of offering independent study courses, or other arrangements, when necessary for graduating students.
• This aspect of the job is intense and periodic/seasonal.
Student Recruitment (as staff representative of undergrad and graduate programs) (20%)
• Work with the Working Group on External Relations and Communications to coordinate promotional material
• Ensuring events geared at prospective students are well-managed and staffed.
• Oversight and coordination of the Graduate Admissions Process in a timely and forward-looking manner.
(The Student Relations and Success Officer deals with the students once they are students here with a degree
plan).
• This aspect of the job is cyclical.
Program Support (45%)
• Assist dean in organizing the board of studies for programs.
• Support Academic Cluster chairs and Coordinator of Programs and Studies in program and curricular assessment and review
• Ensure application of the rules and regulations of the student handbook, program sheets, and academic catalog.
• Work with the Coordinators and the Student Relations and Success Liaisons during add/drop and special requests time so that these rules and regulations are upheld.
• Get regularly scheduled updates from ACAs to gather information needed for the scheduling process and solving other program-related issues. (Clarify what this information is.)
• Keep revised, updated, and accessible in multiple mediums that cohere with each other, the graduate and undergraduate handbooks and program sheets, internship packet, exit test procedures, and SHSS policies, procedures.
• Organize syllabus database: regular maintenance of departmental course files (including syllabus, outlines, course grading, course evaluation)
• This aspect of the job is consistent.
• Coordinate between students and the accounts department on fees and other financial matters/issues.
• Work closely with the Financial Aid department to assist Financial Aid recipients within the area of specialization.
• Assign student workers to the faculty who request them (share this task with the new Office Manager when they arrive).
Internal and External Data and Communication (20%)
• Develop and maintain SSAH information systems and SSAH Dashboard.
• Outline clearly and follow processes regarding admissions, enrolment, and registration.
• Collection and analysis of program activity data, students’ requests and service feedback data, academic performance data, school enrollment, retention, and graduation rate data to assess the alignment of SHSS decision-making with SHSS and AUI goals (strategic plan).
• Collect and update all data required for the SSAH Dashboard monthly for all the reporting required of the Dean.
• Analyze the data available. Prepare accurate and well-designed SSAH periodic and annual reports required of the Dean and the school.
• Archive and provide information related to all department activities in adherence to a school-specific design.
• Manage programme reviews and curriculum changes.
• Establish an alumni database and run the mentoring program.
• Establish with the SSAH coordinators, DEV and COM, IT, and FYE an effective internal and external communication of SHSS services, procedures, and policies for returning and prospective students (SSAH booklet, SharePoint, and QR code accessible 24/7 for internal use, user-friendly website update (internal and external), etc.).
• Ensure accuracy of the outlook calendar for SSAH where the academic calendar is concerned. Send reminders to students and faculty to meet academic calendar deadlines. (The office manager takes care of SSAH- and dean-related calendar and reminders).
• This aspect of the job should be made more consistent to avoid pressure points.
• Main contact for Admissions
• Main contact for Financial Aid
• Curriculum
• Catalogue
Knowledge and skills:
• Proactivity: Anticipate course needs and prepare schedules in advance
• Clarity: Organize information in an accessible way and promptly inform students.
• Collaboration: Work closely with teams for effective recruitment.
• Rigor: Adhere to rules while supporting program evaluation.
• Precision: Collect and analyze data rigorously, attend to detail in ALL aspects of the job.
• Empathy: Be attentive to students and provide appropriate support.
• Excellent writing skills.
Required: Master’s degree in educational administration, Business Administration or similar.
Preferred experience: 3-5 years
Deadline: November 17, 2024
Qualified applicants are invited to submit a cover letter and a CV to: recruitment@aui.ma, specifying "Program Manager" in the subject.
The Human Resources Office invites internal and external applications for the position of Studio and Lab Technician and Design Assistant in the School of Social Science Arts and Humanities (SSAH).
Reporting Line: Dean of SSAH
Position Description Summary:
To assist with the preparation and delivery of equipment and materials for Communication and Studio Arts, auditing and maintaining safe practices, inventory, storage, and logistical distribution of materials, and equipment in order to support faculty and students throughout SSAH.
Supporting in class, assisting teachers and students in practical lessons were required, and ensuring the best learning experience for
students. Support the Dean's Office by performing design and research for school communication.
Main Duties:
Safety and Efficiency:
• Ensure the safe and efficient operation of all studios and labs at SSAH by maintaining, storing, and providing ready availability of equipment.
• Implement, monitor, and update check-out procedures within the school, ensuring compliance with local and international safety standards, applying these principles in all aspects of their duties.
• Conduct thorough and regular risk assessments for all practical activities, practical learning environments, and equipment.
• Systematically test and inspect equipment and resources, maintaining meticulous records in accordance.
• Maintain Comm Labs Log and keep this up to date.
• Clean and functioning tools and equipment
Material and Equipment Management:
• Prepare labs and studios for student and faculty activities.
• Be responsible for conducting regular inspections and maintenance of all lab, equipment
• Organize and oversee the repair of equipment as needed.
• Provide ongoing technical advice and support to teachers in integrating equipment and materials into the curriculum.
• Maintain the security, tidiness and good working order of the labs and studios.
• Clear equipment after use and tidying labs after lessons.
• Oversee stocktaking, ordering, and inventory control for the school's equipment, ensuring efficient procurement of materials, apparatus, equipment, and consumables.
• Manage the acquisition process for departmental needs, focusing on timely and cost-effective procurement, while meticulously overseeing financial accounts and maintaining strong supplier and inter-departmental relationships for optimal resource allocation.
• Keep things organized.
• Prepare material for classes
• Maintain Tools and organization.
• Manage deliveries and students project storage
Curriculum Support and Professional Development:
• Support teaching staff to integrate equipment in their curricula.
• Provide insights and technical expertise that enhance curriculum content with hands-on, experiential learning opportunities.
• Stay informed about current developments in scart and design education and suggest relevant updates for teachers
• Initiate and maintain communication with purchasing and with external providers to explore and arrange external experiential learning opportunities that complement the curriculum
• Participate in departmental meetings, contributing valuable insights from a technical perspective, delivering technical training and ensuring clear communication between the department and technical staff.
• Playing an active and full part in the life of the school community.
• Undertaking any other appropriate task requested by the line manager(s) or a senior colleague that is within the individual’s abilities and falls under the role scope.
• Engage in ongoing professional development related to emerging trends in the fields
Knowledge and skills:
• Adaptability: Adjust to the changing needs of students and teachers while integrating new equipment.
• Communication: Establish clear and effective relationships with teachers, suppliers, and colleagues. Proactivity: Anticipate equipment and material needs, taking initiative to address them
• Organization: Maintain a clean and orderly work environment while effectively managing inventory and deliveries.
• Collaboration: Work closely with the teaching team to enhance the learning experience.
• Problem-solving: Identify and quickly resolve issues related to equipment and facilities.
Education and professional certifications:
Required: Bachelors in a computer-related field or in Design or production. If not a degree, then
certification that shows these proficiencies are necessary along with a Bachelor’s in another field.
Preferred: 4 years of experience in a similar field
Deadline: November 17, 2024
Qualified applicants are invited to submit a cover letter and a CV to: recruitment@aui.ma, specifying "Studio and Lab Technician and Design Assistant" in the subject.
Human Capital Direction invites internal & external applicants for the position of two (2) Registration Officers at the Office of the Registrar.
Reporting Line: Registrar
Job Overview :
The general purpose of this position is to serve as academic support for the unit to collect and record students’ academic information, conduct, and manage the registration process, coordinate, and prepare official academic records.
MAIN RESPONSIBILITIES:
To perform the different tasks related to the registration process (course selection, pre-registration, registration, add/drop, etc.)
• To maintain and update students’ academic records into the information system (advisor name, schedule, withdrawal, grading, change of major, etc.)
• To coordinate and produce official enrollment and graduation documents (enrollment certificates, transcripts, certificates of completion, etc.)
• To determine students’ eligibility and academic progress (probation, graduation, dean’s list, president’s list, curriculum guidance, etc.)
• To communicate and follow up on students’ mid-term evaluations
• To prepare, revise, record, and submit students’ final grades
• To carry out a degree audit of graduating students at the beginning of every semester to make sure they meet graduation requirements
• To oversee the respect and follow up of AUI’s academic policies and procedures (credit load per semester, academic standing, major requirement, pre- or co-requisite, probation policy, etc.)
• To provide and update academic statistics (total number of students determined by various factors such as age, gender, major, etc.)
• To coordinate with the schools and centers about the course offerings
• To file all documents related to student’s academic files
• To participate in the organization of the graduation ceremony
• To perform other tasks and duties as assigned by the Registrar or AVP
KNOWLEDGE, SKILLS, AND ABILITIES :
Very good organizational and time management skills
• Strong interpersonal, oral, and written communication skills
• Good knowledge of Microsoft Office
• IT skills are essential, good knowledge of EX Jenzabar is preferable
• Ability to prioritize work, take initiative and handle multiple tasks, meet deadlines, learn quickly, work with a team, and interact with patrons on all levels
• Ability to maintain confidentiality with sensitive student records
• Ability to collaborate effectively with university departments and cross-functional teams
• Ability to work to tight deadlines
• Positive attitude and ability to plan and adapt to change
QUALIFICATIONS AND PROFESSIONAL EXPERIENCE
Required: A Bachelor's degree or equivalent
Preferred in: Business, Computer Science, Communication, English language, or a related field
Type and Length of experience: 2 years of working experience related to administration or customer services work is desirable.
Deadline : November 11, 2024
For internals : “A prior written approval from the Dean/Director or Head of Department is mandatory.”
Qualified applicants are invited to submit a cover letter and a CV to: recruitment@aui.ma, specifying " Registration Officer " in the subject.
Employees at AUI must provide written authorization from their responsible in order to apply.
The Human Resources Office invites internal and external applications for the position of Admissions & Outreach Assistant in Admissions & Outreach Department
Reporting Line: Admissions & Outreach Manager
Position Description Summary:
The primary mission is to facilitate the admissions process by identifying qualified candidates, managing online applications and payments, while providing crucial administrative support to the outreach and admissions team.
Main Duties:
• Qualifying leads (Undergraduate, & Graduate)
• Processing and follow up leads
• Assisting the admissions & outreach officers in different admission tasks
• Processing online applications and payment in Jenzabar
• Assisting in data validation and back-office tasks
• Other duties related to outreach as assigned
KNOWLEDGE, SKILLS, AND ABILITIES :
Thoroughness and accuracy:
• Effective communication:
• Time and workload management
• Team collaboration
• Adaptability
• Confidentiality
• Results orientation
• Computer skills: Pack Microsoft office
• Technological competence
• Database skills
Education and professional
Certifications:
Required: Bac+2/3, fluency in English
Preferred: Marketing or Communication degree.
Deadline: November 17, 2024
Qualified applicants are invited to submit a cover letter and a CV to: recruitment@aui.ma, specifying "Admissions & Outreach Assistant" in the subject.
The Human Resources Office invites internal and external applications for the position of Admissions & Outreach Officer in Admissions & Outreach Department
Reporting Line: Admissions & Outreach Manager
Position Description Summary:
The general purpose of this position is to provide information and assistance to graduate applicants regarding admission requirements and procedures. The Admissions & Outreach officer in charge of graduate contributes to the initiation and implementation of outreach programs and coordinate logistics related to admissions, outreach events, registration, and orientation activities.
Main Duties:
Process online applications to reach the AUI’s target in terms of new students to be enrolled for both Fall and spring campaigns.
• Give the right information to the prospective students and advise prospective students about the programs offered, admission procedures and eligibility.
• Ensure the follow-up of all the prospective students that the officer oversees.
• Fill the CRM with all the mandatory information about the prospective students.
• Record candidates’ application in Jenzabar, including status of the application, academic grades, TEOFL and/or ILTS scores.)
• Manage applications and student documentation and create physical files
• Respond to information requests (through incoming calls, E-mails, visits.)
• In charge of the follow-up with the schools for the entire admission process.
• Follow up with students for any enquiries through direct meetings, WhatsApp, emails and phone calls
• Communicate pre-registered "graduate" students to the housing department, the dean of student affairs 'office, and the first-year experience program department Communicate to the Language Center graduate applicants who need to sit for the English placement test (TOEFL).
• Send graduate completed application files to schools for review accordingly.
• Prepare and send admission decisions to admitted students.
• Coordinate with the schools and the registration office to ensure that (AUI) freshly graduated students
have met the requirements to be given the permit to register for their graduate studies.
• Make sure all admissions documentation is current and up to date such as: admission policy, application form.)
• Participate and deliver information sessions for AUI prospective students.
• Assist on campus activities such as (campus visit & tours, AUI TOEFL, open house.)
• Organize logistical operations related to all admissions and outreach events.
• Coach and monitor the activities of Student Ambassadors.
• Process campus visits requests, maintain the visits database, and coordinate with the security services for the visits plan, and Conduct campus tours for prospects and parents.
• Perform other tasks or projects assigned by or through the Admissions& Outreach Manager.
KNOWLEDGE, SKILLS, AND ABILITIES :
Certifications:
Required: Bachelor’s degree in business administration, Marketing & Communication or similar.
Preferred: At least 2 years’ experience in the same position.
Deadline: November 17, 2024
Qualified applicants are invited to submit a cover letter and a CV to: recruitment@aui.ma, specifying "Admissions & Outreach Officer " in the subject.
The Human Capital Office invites internal and external applicants for the position of Administrative Assistant at AL Akhawayn School of Ifrane (ASI).
Reporting Line: ASI Director
Job Overview:
The general purpose of this position is to assist the school Director in maintaining up-to-update workflow management.
This management includes a variety of administrative and financial responsibilities.
Main Responsibilities:
• To plan, establish, organize, and manage the secretarial and clerical functions of the office.
• To coordinate with AUI’s different departments and services to ensure adequate and timely flow of information
and follow up.
• To draft, type and format a variety of correspondence (including letters, faxes, memoranda, etc.)
• To control action on all incoming and outgoing office correspondence and communications.
• To maintain the Director’s calendar and schedule appointments.
• To handle all phone calls coming into a school.
• To provide daily support to school personnel: Teachers & teachers Assistants, Staff.
• To provide assistance by answering questions, contacting requested personnel, and explaining school procedures
regarding signing out students or making deliveries Arabic, English and French.
• To prepare new employee/Teacher files.
• To arrange appointments, meetings and circulates agendas.
• To manage input of student attendance data.
• To establish and direct maintenance of office filing system, periodically retiring files and records to the archiving
system.
• To Manage ALMA Students System.
• To manage input of student attendance data.
• To assist in launching and developing some projects.
• To provide daily support to school personnel.
• To follow up with parents’ requests/ questions.
• To provide daily support to the Director/Principals.
• To prepare enrollment certificates to ASI students.
• To contribute actively to the implementation of office-wide projects.
• To assign other tasks and duties as assigned the school Director.
Financial Responsibilities:
• Develop and support families with all phases of student’s enrollment, including preparing and monitoring
tuition/fee invoices.
• Prepare all parents’ invoices at the beginning of the school year.
• Prepare, maintain, and file a variety of school-based records, lists, and reports.
• Maintain related accounts, including the collection of cash, issuing receipts and cheques, depositing funds,
month-end balancing, bank reconciliation and producing reports as required.
• Create, send, and follow up on invoices.
• Oversee client accounts.
• Collect and review financial statements.
• Se up and maintain financial records, verify and enter account transactions ensuring that actions are
appropriate, properly coded and have the required supporting documentation to meet the school accounting
requirements.
• Account for the school Fund and all related financial records.
Knowledge, Skills, and Abilities:
• Excellent Knowledge of MS Excel and accounting software;
• Good organizational skills;
• Strong analytical skills;
• Detail-orientated
• Excellent time management skills.
• Good verbal and written communication skills in English, French, and Arabic;
• Good organization and relational skills;
• Good computer skills;
• Good customer service orientation;
• Adaptability and flexibility.
• Ability to prioritize work, take initiatives, handle multiple tasks, meet deadlines, learn quickly, work
with a team, and interact with patrons;
• Ability to work with confidential information and records,
• Attention to details and self-control.
Qualification and Professional Experience
• Required: A bachelor’s degree or equivalent
• Required: at least 3 years of previous experience in the same position.
Deadline: February 28, 2025, at midnight.
Qualified applicants are invited to submit a letter of application and a CV to: recruitment@aui.ma,
specifying “Administrative Assistant” in the subject.
The Search Process
Screening will begin as soon as possible, and short-listed candidates will be invited for interviews. The successful candidate will need to take the position right after notification.
About AUI Al Akhawayn University (AUI) is an independent, not-for-profit, co-educational, Moroccan university with a globally oriented, English-language, liberal arts curriculum based on the American system.
The university is composed of four academic units: The School of Business Administration (SBA), The School of Science and Engineering (SSE); The School of Social Sciences and Humanities (SHSS) and the Language Center (LC). The University has approximately 3,750 undergraduate and graduate-level students in a residential campus environment. The main campus of the University is in Ifrane, a resort town in the Middle Atlas Mountains approximately 60km from the Imperial cities of Fes and Meknes. There are approximately 170
faculty members; about 40% of whom are international. The University is accredited through the New England Commission of Higher Education (NECHE). Additional information about the School and the University can be sourced via the following link: http://www.aui.ma.
The Human Capital Office invites internal and external applicants for the position of Housing and Residential Life Officer at Housing & Residential Life Office.
Reporting Line : Housing and Residential Life Supervisor
Job Overview:
Housing and Residential Life Officer is responsible for providing a comfortable and safe living environment for AUI
residents through supporting, and enforcing on campus housing policies and regulations, answering residents' needs
concerning maintenance requests and health emergencies, handling roommates' conflicts, delivering messages from other
services and coordinating dorms activities.
Main Responsibilities:
• To ensure and enforce housing policies and regulations.
• To maintain daily communication with students and identify their needs.
• To report all required maintenance to the Housing Desk.
• To handle roommates’ conflicts and find adequate solutions.
• To perform residents’, check in and check out .
• To conduct inspections and set regular rounds in all dorms for safety and maintenance purposes.
• To intervene immediately in health emergencies by providing necessary help and support and contacting the
University physician.
• To maintain open daily communication with colleagues and immediate supervisors for any suggestion and
recommendation.
• To encourage and coordinate students in dorms activities.
• To organize storage areas in buildings and maintain a record of students stored items.
• To prepare reports and statistics of major tasks performed, incidents, and inquiries regularly. Additional
responsibilities.
• To maintain dorms’ furniture inventory (status, number, use) at the end of each semester.
• To deliver messages to students from other departments and services.
• To process fines concerning room damages, garbage, lost key, noise, smoking, etc.
• To help students with the master key in case they forget or lose their keys.
• To perform other tasks and duties as assigned.
Knowledge, Skills, and Abilities:
− Good knowledge of principles and practices for providing customer services.
− Good verbal and written communication skills in English, French, and Arabic.
− Active listening.
− Good computer skills.
− Good relational skills.
− Adequate problem-solving skills.
− Good customer service orientation.
− Adaptability and flexibility.
− Ability to prioritize work, take initiatives, work with a team, and handle multiple tasks.
− The ability to interact effectively with patrons from different backgrounds, origins, and cultures.
− Ability to respond quickly to emergencies, and requests.
− Ability to maintain composure, control anger and avoid aggressive behavior.
− Being honest and ethical.
Qualification and Professional Experience
• Required: A bachelor's degree or equivalent (English)
• Preferred: Hotel business, communication, or related field
• Preferred: previous working experience in customer service or hotel industry can be a plus
Deadline: February 28, 2025
The qualified applicants are invited to submit a letter of application and a CV to: recruitment@aui.ma, specifying
"Housing and Residential Life Officer" in the subject. Employees at AUI must provide written authorization from their
responsible in order to apply.
The Search Process
Screening will begin as soon as possible, and short-listed candidates will be invited for interviews. The successful candidate will need to take the position right after notification. About AUI Al Akhawayn University (AUI) is an independent, not-for-profit, co-educational, Moroccan university with a globally oriented, English-language, liberal arts curriculum based on the American system. The university is composed of four academic units: The School of Business Administration (SBA), The School of Science and Engineering (SSE); The School of Social Sciences and Humanities (SHSS) and the Language Center (LC). The University has approximately 3,750 undergraduate and graduate-level students in a residential campus environment. The main campus of the University is in Ifrane, a resort town in the Middle Atlas Mountains approximately 60km from the Imperial cities of Fes and Meknes.
There are approximately 170 faculty members; about 40% of whom are international. The University is accredited through the New England Commission of Higher Education (NECHE). Additional information about the School and the University can be sourced via the following link: http://www.aui.ma.
The Human Capital Office invites internal and external applicants for the position of (permanent-full time staff members) for the position of Procurement Administrative Assistant.
Reporting Line: Director of Procurement and Infrastructure Director.
- To plan, establish priorities, organize and manage the secretarial and clerical functions of the office.
- To coordinate with AUI’s different departments and services, insuring an adequate and timely flow of information and follow up
- To draft, type and format a variety of correspondence (including letters, faxes, memoranda, etc.)
- To control action on all incoming and outgoing office correspondence and communications.
- To maintain the Manager’s calendar and schedule appointments
- To establish and to maintain the office filing system, periodically retiring files and records to the archiving system
- To prepare and submit tax exemption files to tax services
- To receive, record and dispatch purchase requests to purchasers
- To perform the duties of purchaser when needed
- To assist in launching and developing some projects
- To process and follow up the office’s budget
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To perform other tasks and duties as assigned
- A bachelor's degree or equivalent
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Preferred: bachelor in economics or business administration
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Previous working experience in a job-related position
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Good knowledge of administrative and clerical procedures and systems such as word processing, professional writing, managing files and records and other office procedures and terminology
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