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Admissions & Outreach Officer


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Admissions & Outreach Officer

Admissions & Outreach Officer
 
 
 The Human Resources & Administration department invites internal  (permanent-full-time staff members) and external applicants for the position of Admissions & Outreach Officer
“For internal applicant a prior written approval from the Dean/Director or Head of Department is mandatory”
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Reporting Line: Admission & Outreach Department Manager
 
Position Description Summary: 
The main purpose of this position is to offer clear information, guidance, and support to undergraduate applicants throughout the admissions process, including explaining requirements, procedures, and available programs. 
The Undergraduate Admissions & Outreach Officer plays an active role in designing and implementing outreach initiatives aimed at increasing awareness and interest in the university among prospective students, families, and schools. 
The role also involves engaging with applicants, assisting them at each stage of their application, supporting recruitment activities, and contributing to registration and orientation programs to ensure a smooth transition for newly admitted students.
 
Main Responsibilities:
 
  • Determine candidate eligibility and placement into specific admission types as set out in university policies and procedures in coordination with the Admissions & Outreach Manager.
  • Advise prospective candidates about admission procedures, requirements, financial assistance, and career opportunities and related issues.
  • Process and manage admission application files.
  • Maintain admission application records in the EX-Admissions Module.
  • Prepare and deliver admission decision notifications and work on data validation.
  • Coordinate with the Business Office on payment issues.
  • Coordinate the logistical operations related to all Admissions and Outreach activities.
  • Process campus visits requests and maintains the related database.
  • Initiate, plan and implement outreach campaign actions both inside and outside campus.
  • Plan and implement and report on each outreach activity and other projects.
  • Follow up on outreach-related external services.
  • Predict the needs of and monitor the office supplies of Admissions and Outreach.
  • Contribute to the initiation and implementation of recruitment programs and related events organized on and off the University campus.
  • Contribute actively to the implementation of office-wide projects.
  • Conduct calls to prospective leads; schedule and follow all activities through CRM from leads to enrolled.
  • Answer all lead and customer questions accurately; prioritize and respond to customer concerns as needed.
  • Manage and track opportunities using CRM & Mobile App in a consistent and effective manner.
  • Perform other tasks or projects assigned by or through the Admissions & Outreach Manager.
     
Qualifications & Skills
 
  • Required: Bachelor’s degree in business administration, Marketing & Communication or similar.
  • Preferred: At least 2 years’ experience in the same position.
 
 
Personal and Behavioral characteristics / IT skills
 
  • Strong sales and negotiation skills
  • Proficient in using CRM systems
  • Results- and objectives-oriented
  • Flexible and available for weekday travel
  • Fluent in French; fluency in English is an asset
 
  •  
Deadline:   January 3, 2026 at midnight.
 Qualified applicants are invited to submit a letter of application and a CV, mentioning the position to: recruitment@aui.ma
 
Apply to this position
 
The Search Process:
Screening will begin as soon as possible, and short-listed candidates will be invited for interviews. The successful candidate will need to take the position right after notification.